Prepare and price
Complete make-ready, confirm utilities and access, review competing rentals and establish the marketing position.
Behind the process
From Vacancy to Qualified Tenant: The Leasing Process Owners Should Be Able to See
Leasing is a sequence of operational decisions. Property condition, pricing, response speed, screening, documentation and move-in coordination all affect vacancy and resident quality.
The leasing sequence
Market and respond
Publish accurate property information, capture inquiries and follow up while interest is current.
Apply and screen
Collect applications consistently and review screening results using established criteria.
Lease and move in
Execute documents, post charges, collect required funds and complete a photo-documented move-in inspection.
What owners should learn during vacancy
Lead quality
Whether inquiries fit the property and qualification standards.
Pricing feedback
Whether the market is rejecting price, condition, location or presentation.
Operational delay
Whether access, repairs, utilities or documentation—not demand—is preventing lease execution.
Common owner questions
How does Pro Plus document property activity?
Work orders, invoices, inspection photographs, lease documents and key communications are kept with the property record in AppFolio.
When is owner approval required for repairs?
Non-emergency repairs above the threshold in the management agreement require owner approval. True emergencies may be authorized immediately to protect health, safety, habitability or the property.
Can Pro Plus manage Section 8 properties?
Yes. Pro Plus coordinates practical Section 8 steps including RFTA awareness, inspection preparation and follow-up, rent reasonableness support and HAP versus tenant-payment tracking.
Put a clearer operating process behind your rental property
Tell us about the property, current management issues and the information you need to make a decision.