Onboarding
Property, ownership, banking, documents, fee rules and portal access are established before activity begins.
Property management services
A Full Rental-Management Process, Not a List of Disconnected Tasks
Pro Plus manages the complete rental lifecycle—from onboarding and leasing through maintenance, renewals and move-out accounting—with clear rules for approvals, emergencies and owner communication.
The rental lifecycle we manage
Leasing
Pricing, marketing, applications, screening, lease preparation and move-in charges move through a documented workflow.
Ongoing operations
Payments, work orders, inspections, renewals, notices, owner statements and year-end reporting remain connected.
Standards that reduce uncertainty
Same-day acknowledgment
Maintenance requests are acknowledged the same business day in most cases; emergencies are triaged immediately.
Approval control
The management agreement sets the non-emergency repair threshold requiring owner approval.
Photo documentation
Move-in, move-out and scheduled inspections create a condition record that supports repair and deposit decisions.
Common owner questions
How does Pro Plus document property activity?
Work orders, invoices, inspection photographs, lease documents and key communications are kept with the property record in AppFolio.
When is owner approval required for repairs?
Non-emergency repairs above the threshold in the management agreement require owner approval. True emergencies may be authorized immediately to protect health, safety, habitability or the property.
Can Pro Plus manage Section 8 properties?
Yes. Pro Plus coordinates practical Section 8 steps including RFTA awareness, inspection preparation and follow-up, rent reasonableness support and HAP versus tenant-payment tracking.
Put a clearer operating process behind your rental property
Tell us about the property, current management issues and the information you need to make a decision.